At Nand Lal Sarees Pvt.Ltd , we strive to ensure your complete satisfaction with every purchase. However, if for any reason you are not entirely satisfied, we’re here to help.

Eligibility for Returns

• You can return most items within 7 days of purchase.

• To be eligible, the item must be:

• Unused and in the same condition that you received it.

• In its original packaging.

• Accompanied by a valid receipt or proof of purchase.

Non-Returnable Items

We do not accept returns for:

• Perishable items (flowers, edibles, etc.)

• Gift cards or vouchers

• Personal hygiene and intimate products

• Customized or made-to-order products

• Items sold under a clearance or final sale

Refund Process

Once we receive and inspect your returned item:

• You will be notified via email/phone.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

Exchange Policy

We only replace or exchange items if they are defective, damaged, or sent incorrectly.
To request an exchange, please contact us at +91 95990 56575 or visit us directly at our store.

Return Shipping

• Customers are responsible for the cost of return shipping unless the item was defective or incorrect.

• We recommend using a trackable courier for higher-value items.

Return Address:
4402–4403, Nai Sarak, Jogiwara, Chandni Chowk,
New Delhi, Delhi – 110006

Need Help?

For any questions or assistance regarding your return or refund, please call us at +91 95990 56575 or visit us during business hours.